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Position Reporting to an Area Manager, the Transition Specialist (TS) is primarily a service provider of Hire Heroes USA’s Client Services to active-duty service members, veterans, and military spouses. The TS functions as the primary support to clients providing coaching on pre-and post-employment.&nbsp; The TS provides informed mentorship related to future career planning and skill-building in support of client’s job market readiness, addressing career discovery and decision-making, experience development, personal branding, networking, and job search feedback.&nbsp; The TS will act as an advocate of the program to external stakeholders and a subject matter expert on all matters related to the military transition process.&nbsp; Most of the TS time will be spent interacting with clients in person, on the phone, or via email, to educate the client on effective job search techniques, improve the client’s resume, develop the client’s interview skills, and assist with job placement, when able. The successful candidate should possess career coaching, resume writing, public speaking, and outreach experience. This is a full-time, remote position. Preferred States: Colorado, Utah, Texas, New Mexico, Wyoming, Oklahoma, and Kansas.&nbsp;<h4>Responsibilities</h4><ul><li>Conducts needs assessments, identifying specific performance and knowledge gaps; educate clients on job search skills and industry trends</li><li>Review, create and revise professional and personalized resumes for all clients in accordance with Client Services standards; provide guidance and direction to the client on effective tailoring; provide a professional level resume reformatting, grammatical corrections, and targeted content ensuring accuracy and strategic phrasing of responsibilities and accomplishments</li><li>Develop job search strategies and provide job lead generation coaching personalized to the client’s needs and desired career goals</li><li>Manage a pool of active job seekers and maintain communication at a regular cadence in accordance with Client Services standards; advise clients on the job search process, answer questions, and equip them with the tools and resources needed to land a fulfilling job in their chosen discipline</li><li>Provide education and career guidance to clients via 1:1 phone sessions, email, and text. &gt;25% of time conducting periodic follow-up providing job search coaching and additional services</li><li>Implement career offerings such as mentor sessions and online workshops that deliver asynchronous and synchronous career content to clients related to topics such as career exploration and planning, job search tactics, and networking</li><li>Maintain an in-depth understanding of various aspects of career planning; stay aware of significant changes or developments within the field</li><li>Contribute to thinking on how we can best serve our users in the long-term by providing feedback to leadership about frontline experiences</li><li>Support events and initiatives by cultivating collaborative partnerships with internal and external stakeholders as an ambassador of the program</li><li>Maintain quality, accuracy, and privacy of assigned client information in the Hire Heroes USA content- management system per Client Services standards</li></ul><h4>Desired Skills and Experience:</h4><ul><li>Bachelor’s degree or equivalent professional experience</li><li>Basic proficiency with Salesforce Lightning</li><li>Advanced proficiency with Microsoft Office Suite, Google Suite, Zoom, and Social Media platforms such as LinkedIn, Instagram, and Facebook</li><li>Knowledge of fundamentals of career exploration, effective job search tactics, and strategy, and overall career planning and management</li><li>Outstanding oral and written communication skills, high emotional intelligence, and the ability to translate career topics to audiences of widely different levels of experience and knowledge</li><li>Ability to gather and synthesize large amounts of information to develop the expertise needed to support the evolving needs of the Client Services team</li><li>Ability to create and manage relationships via phone, text, and email with a demographically diverse client population at varying stages of their education, work, and life</li><li>Strong listening and communication skills, with the ability to adjust your style across a diverse set of conversations</li><li>Experience with public speaking – able to present/speak on webinars, workshops, podcasts, and other public platforms</li></ul> Work Environment/Physical Demands<ul><li>General office environment; temperature controlled</li><li>Routinely uses standard office equipment, e.g. copiers, phones, computers</li><li>Sitting for extended periods of time</li></ul> Estimated New Hire Salary: $46,850 - $52,782 annually Hire Heroes USA may offer additional compensation to include annual bonuses, merit increases, cost of living, special or extra assignments outside scope of the role, cell phone stipend, internet stipend, relocation, awards, compensatory time off, overtime, and gaining knowledge and proficiency through certifications and licensing. Benefits Offered:<ul><li>100% company-sponsored Medical, Dental, and Vision premium coverage for employee</li><li>100% company-sponsored Short-Term Disability, Long-Term Disability, and Life Insurance</li><li>Free Tele-Health Appointments</li><li>Medical Flexible Spending Account</li><li>Dependent Care Flexible Spending Account</li><li>17 Paid Holidays</li><li>Paid Time Off</li><li>Paid Sick Leave</li><li>Paid Medical Leave and Family Care after one year of employment</li><li>Paid Short Term Military Leave</li><li>Paid Bereavement Leave</li><li>401K with company match and immediate vesting</li><li>Employee Assistance Program</li></ul> #LI-Remote All applicants must upload both a cover letter and resume. About this Company: MISSION Hire Heroes USA empowers US military members, veterans and military spouses to succeed in the civilian workforce. As a 501(c)(3) not-for-profit organization, Hire Heroes' services are provided at no cost to clients. VISION Be the Nation’s preferred veteran employment service organization through a relentless focus on personalized career coaching that improves clients’ quality of life and strengthens the US economy. CORE VALUES Integrity, Passion, Effectiveness and Collaboration Hire Heroes USA empowers service members, veterans and their spouses to succeed in the civilian workforce. As the nation’s leading veteran employment organization, Hire Heroes USA offers personalized one-on-one coaching, professionally revised resumes, mentoring, workshops, a job board, career fairs and more, to tens of thousands of job-seeking veterans annually. We are their partner in success. Headquartered in Alpharetta, Georgia, Hire Heroes USA has built a national reputation of excellence. Prioritizing transparency, Hire Heroes USA earned a 4-star rating from Charity Navigator and the GuideStar Platinum Seal. Funded exclusively through public donations and private grants, we provide our services at no cost to clients. For more information about our mission, our services and how to get involved as a corporate partner, employer, donor or volunteer, please visit our website. Hire Heroes USA is an equal opportunity employer with a diverse workforce. We provide equal employment opportunities to all employees and applicants for employment without regard to age, race, color, religion, gender, marital status, pregnancy, sexual orientation, gender expression or identity, domestic violence victim status, national origin, ancestry, disability, genetic information, military or veteran status, or any other protected factor. This policy applies to all terms and conditions of employment, including, but not limited to recruitment, hiring, assignment, promotion, compensation, training, leaves of absence and termination. Sexual harassment or harassment based on other protected group status, as defined by law is also prohibited.

Hire Heroes USA

Transition Specialist - Mountain Region

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology of #TeamAmex.We look primarily for people who are passionate about solving business problems through innovation and engineering practices. You willbe required to apply your depth of knowledge and expertise to all aspects of the software development lifecycle, as well as partner continuously with your many stakeholders daily to stay focused on common goals. We embrace a culture of experimentation and constantly strive for improvement and learning. We welcome diverse perspectives and people who are not afraid to challenge assumptions.Our mission is to accelerate the pace of financial innovation and build new financial products for American Express. Our platform streamlines the process of launching and iterating financial products.As a Senior Java Engineer, you will be responsible for designing, developing, and maintaining banking systems that support high transaction volumes, security, and scalability. You will work on a range of banking products, including payment systems, data &amp; reporting, and customer account management solutions.Responsibilities:<ul><li>Design and contribute to API implementations</li></ul><ul><li>Champion best practices for performance, resiliency &amp; availability</li></ul><ul><li>Build software as part of a nimble Agile Team where you have every opportunity to make an impact on the bottom line and contribute to the architecture.</li></ul><ul><li>Ensure our infrastructure is safely extensible, scalable, reliable and meets SLAs for both external and internal users.</li></ul><ul><li>Ensure our solutions are testable, intuitive, and easy to maintain.</li></ul><ul><li>Participate in design and code reviews for key components and cross Enterprise initiatives.</li></ul>Qualifications:<ul><li>8-10 years ofprogressively responsible software design, development, testing, and implementation experience</li></ul><ul><li>Bachelors or Masters degree in Computer Science, Engineering, Information Systems, or a related STEM field</li></ul><ul><li>Team player and a hands-on engineer.</li></ul><ul><li>Experience mentoring and coaching junior engineers.</li></ul><ul><li>Experience in designing and implementing highly scalable, low latency Java-based applications.</li></ul><ul><li>Hands on experience in multi-threaded, asynchronous &amp; reactive programming.</li></ul><ul><li>Basic high availability techniques and implementation knowledge.</li></ul><ul><li>Practical knowledge of caching and distributed systems.</li></ul><ul><li>Staying in touch with industry standards and current technologies is expected.</li></ul><ul><li>Experience in profiling / performance analysis of applications.</li></ul><ul><li>Core competencies in distributed technologies including Java, Spring framework, APIs (REST), JSON, XML, Javascript, Kafka, RDBMS &amp; NoSQL database technologies (such as MongoDB, Reddis, JDBC, &amp; PostgreSQL), Spring Boot, JUnit, GIT, Jenkins, Linux/Unix, Gradle/Maven and Agile development methodologies.</li></ul><ul><li>Commitmentto modern software practices of continuous Integration, automated/repeatable testing, and collaborative work environments.</li></ul><ul><li>Ability to think abstractly and deal with ambiguous/under-defined problems.</li></ul><ul><li>Ability to enable business capabilities through innovation.</li></ul><ul><li>Demonstrated willingness to learn innovative technologies and takes pride in how fast they develop working software.</li></ul><ul><li>Experience working with streaming solutions is highly desirable (preferably Apache Kafka and Kafka Streams).</li></ul><ul><li>Hands-on experience in full-stack software development is desirable.</li></ul><ul><li>Have excellent written and verbal communications skills.</li></ul><ul><li>Familiarity with CI/CD pipelines and DevOps tools (Jenkins, GitHub Actions).</li></ul>Preferred Qualifications:• Experience with container orchestration tools like Kubernetes and Docker.• Previous experience with payment systems or real-time transaction platforms.• Leadership experience in a fast-paced development environment.• Experience in API development for fintech applications.Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

American Express

Senior Engineer - Digital Banking

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. The Chief Technology Officer Organization’s vision is to raise the bar for technical excellence, talent, strategy, and standards across Technology. It also seeks to cultivate and foster technical innovation, as well as elevate and amplify the technical heartbeat of the organization.Key Responsibilities<ul><li>50%~60% of the time spent on coding and/or hands-on technical implementation</li><li>Work with Staff Architects to define solution requirements and technical implementation approach </li><li>Drive both high-level and detailed technical designs and conduct design reviews as needed </li><li>Provide technical mentorship to other software engineers at all levels </li><li>Implement new, highly scalable platform components </li><li>Improve and maintain existing components of the core platform</li><li>Actively participate in team and company-wide architecture and engineering discussions and forums </li><li>Employ technical expertise to help team members overcome technical problems </li><li>Enforce to release/project schedule and sprint achievements </li><li>Analyze, design, program, debug, and modify software for use in local, networked, cloud-based or Internet-related environments </li><li>Responsible for health and quality of the code across the portfolio, including leadership over SCM, functional testing, and CI/CD tool integration Scope of Imp act/Influence </li><li>This person will be supporting a Technical Platform or its significant application components. </li><li>Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors </li></ul>Minimal Qualifications<ul><li>Strong knowledge of Customer Identity and Access Management&nbsp;</li><li>8+ years of active engineering experience in a complex environment and/or comparable experience such as:</li><li>Successful engineering and deployment of enterprise-grade technology assets in an Agile product environment </li><li>Bachelor’s degree in computer science, computer science engineering, or related field required; advanced degree preferred High-performing</li><li>Hands-on coding experience in the platform’s primary technology stack (relevant frameworks, languages, OS libraries, etc.) </li><li>Expertise in building fault-tolerant, scalable solutions that are performed at a global enterprise scale </li><li>Full understanding of Service Oriented Architecture design principles and implementation patterns </li><li>Ability to construct enterprise-grade APIs using state-of-the-art techniques and best practices (REST, JSON, XML, etc.) </li><li>Proficient in cross-platform integration</li><li>Able to diagnose, resolve, and prevent the recurrence of system outage </li><li>Channel-specific technical skills as required by the platform, such as web, mobile, voice or interactive media </li><li>Advanced engineering skill with wide-ranging experience; able to resolve complex issues in creative and effective ways </li></ul>Salary Range: $170,000.00 to $255,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Staff Engineer

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.This position resides within Global Funding and Capabilities team within the Global Treasury organization and is responsible for AXP Funds Transfer Pricing (FTP). FTP is a methodology used to understand how the banks sources of funds contribute to the firm’s overall profitability.How will you make an impact in this role?<ul><li>AXP FTP Monthly process:&nbsp;Ensure management reporting is transparent and well-understood across multiple stakeholders. Coordinate with Corporate Planning on regular planning and forecasting cycles.</li><ul><li>Develop monthly USD forecasts and coordinate with international Treasury teams to provide AXP total FTP allocations </li><li>Coordinate with Treasury and finance teams for inputs to FTP and contingent liquidity costs</li><li>Manage quarterly FTP updates to the Treasurer and Financial Leadership Team</li><li>Provide insights on the changing interest rate environment and its related impacts for finance and business partners </li></ul><li>Compliance with Funds Transfer Pricing (FTP) guidance:&nbsp;&nbsp;Support compliance of regulatory FTP guidance, including optimization of governance, controls, and reporting&nbsp;</li><ul><li>Report and analyze FTP, cost of funds and equity allocation results and forecasts, for both U.S. and International Markets, impacting all AXP’s business segments.</li><li>Create Cost of Carry forecast and allocations for AXP’s liquidity portfolio</li><li>Partner across finance to update systems (i.e. Oracle and TM1) for allocation rule enhancements </li><li>Manage Risk testing and controls and Business Continuity Management requirements as needed</li></ul><li>Support our digital transformation, partnering with Treasury and technology teams to create a more flexible, automated approach to running our regular planning and forecasting cycles processes.</li><li>Provide recommendations for evolving FTP methodology as appropriate to best reflect our company’s funding and product structure</li></ul>Qualifications<ul><li>3-5 years Finance/Treasury experience</li><li>Strong proficiency in Excel required</li><li>Undergraduate degree in accounting, finance or related field required.</li><li>Able to manage multiple priorities effectively with a record of driving results.</li><li>An analytical mindset coupled with strong process management skills and ability to challenge the status quo and drive process improvements.</li><li>Knowledge of technology platforms such as Oracle Management Reporting tools, TM1 and reporting tools such as Tableau preferred</li><li>Strong written and oral communication skills.</li><li>Highly motivated and effectively works independently within a team construct, while supporting teamwork and achievement of team objectives.</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

Funds Transfer Pricing Treasury Manager

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.American Express Travel &amp; Lifestyle ServicesAmerican Express entered the travel agency business in 1915 and today is one of the world’s largest luxury travel and lifestyle service networks. The Travel &amp; Lifestyle Services (TLS) business provides exclusive access, differentiated value, extraordinary service, and unrivaled expertise to premium Card Members seeking leisure or business travel, as well as a variety of lifestyle services. The TLS COE (Center of Excellence) is tasked with uniting the travel and lifestyle benefits and strategic travel partner relationships globally to create structured and focused plans towards advanced Card Member engagement with Amex travel benefits.Job DescriptionThe Revenue Management &amp; Analytics team within Amex Travel is a newly forming, fast-growth division that will play a key role in informing our global travel strategy, strengthening partner relationships, and catalyzing overall enterprise business growth through data driven insights and financial reporting.As the VP of Revenue Management &amp; Analytics, you will be responsible for leading data analytics and financial planning to inform marketing, partnerships, and product strategy across Amex Travel. In this critical role, the VP will lead a team of 20+ team members to proactively identify opportunities for driving stronger customer engagement &amp; loyalty and advancing our partner relationships with top travel brands.&nbsp;This VP will also lead the charge on elevating the travel benefit strategy globally. This will mean establishing a strong base of 1) analytics to demonstrate an understanding of customer behavior across travel partners and travel benefits, including lodging and air offerings, 2) leadership in revenue management strategy to optimize partner contracts and sales performance and 3) financial reporting to support the delivery of our next generation travel strategy.To achieve these ambitions, it is imperative that this leader builds strong relationships and collaborates effectively within TLS and with colleagues across the global card product and card marketing teams, leaders across Global Merchant &amp; Network Services, the TLS Servicing organization and global analytics teams. Effective collaboration with these enterprise stakeholders will ensure that we’re working across the company, as one Amex, to deliver travel benefits to our Card Members.&nbsp; Additionally, the VP will be a seasoned and strategic thought leader, willing to challenge the status quo using powerful insights from data analytics. The ideal candidate will have excellent interpersonal, communication, and presentation skills.Responsibilities:<ul><li>Develop a strategic roadmap in partnership with executive leadership to establish a robust air revenue management organization.</li><li>Collaborate with marketing, partnerships, and strategy teams to fully understand priorities and seek input from partners to strengthen deliverables and continue to develop more robust and on-point analytics.</li><li>Recruit, retain, and develop a new, global air revenue management team to grow and scale our distinguished air partners program.</li><li>Own and manage core revenue and analytics KPIs through dynamic dashboards, executive presentations, and progress tracking.&nbsp;</li><li>Develop robust processes for reporting dashboards and KPIs.</li><li>Establish and implement strategies that drive revenue growth generation among key customer segments and revenue centers.</li><li>Lead alignment and execution of revenue goals across TLS, ensuring integration with all departments.&nbsp;</li><li>Manage and prioritize demands for data, ad hoc analytics, and reporting from multiple collaborators, reallocating resources as necessary to ensure alignment with business priorities.</li><li>Partner with capabilities and other analytics teams across the organization to ensure the team is optimally using capabilities, data, and analytical platforms, as well as staying up to speed with new developments and techniques.</li></ul>Qualifications:<ul><li>Strong background in data-driven strategy, revenue management, and cross-functional leadership in a highly matrixed environment.</li><li>Extensive functional and technical understanding of pricing, trade investment, and product mix management.</li><li>&nbsp;Advanced analytical skills and strategic planning skills, with expertise in targeting, segmentation, reporting and measurement, multivariate analysis, modeling, sales, revenue management systems, pricing strategies and market analysis.</li><li>Experience with partner negotiations.&nbsp;</li><li>Ability to build strong relationships with internal and external business partners globally.</li><li>Outstanding collaboration skills, ability to work across teams regardless of reporting lines, to achieve joint outcomes.</li><li>Excellent written and verbal communication skills with the ability to explain technical concepts and analytics-driven findings to non-technical collaborators.</li><li>Bachelor’s degree in a quantitative field (e.g., statistics, engineering, math, science, economics, etc.). Advanced degrees preferred.</li><li>Minimum of 7-10 years in revenue management roles, including at least 3 years in a senior leadership position.</li></ul>Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positionsSalary Range: $185,000.00 to $260,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Vice President, Revenue Management and Analytics

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Our mission is to protect and strengthen American Express through legal expertise and strategic advice that helps our business partners manage risk, identify opportunities, and deliver on the company’s promise of exceptional products and services. Given the dynamic nature of the national and global payments industry and the valued partnership between our team and the business, we see it as imperative to attract and develop talented people by:<ul><li>Providing rich work experiences and opportunities for professional development</li><li>Recognizing and rewarding those who drive and deliver results</li><li>Respecting and valuing diversity, integrity, and personal accountability</li></ul>How will you make an impact in this role?This position provides legal and strategic support to the Global Merchant &amp; Network Services (GMNS) business, a core business of American Express that is fundamental to the operation of the entire American Express network. GMNS builds and maintains relationships with merchants that accept the American Express Card by signing merchants to accept the Card, processing Card transactions and providing marketing and other innovative programs and services. This position will support the Regional and Centralized Client Group organization, which manages key merchant relationships, including online/e-commerce and government merchants, throughout the United States.Role &amp; Responsibilities:Here’s just some of what you’ll do in this role:<ul><li>Draft and negotiate Card acceptance agreements and other complex commercial contracts, working in close collaboration with legal and business colleagues and other subject matter experts.&nbsp;</li><li>Provide legal advice and transactional guidance on a wide range of commercial transactions and engagements with a particular focus on payment processing.</li><li>Support the client management team in maintaining and strengthening relationships with merchants and third party partners by, e.g., advising on operational challenges related to payment processing (e.g., merchant dispute resolution, fraud/data security, chargebacks) and on the development and implementation of cutting edge business solutions intended to enhance the value of American Express Card acceptance.</li><li>Support the identification and implementation of process improvements to streamline operational and marketing processes, and to reduce operational and legal/regulatory risk.</li><li>Participate in a small team of seasoned attorneys and legal managers, offering thought leadership for cross-subject matter practice group issues and projects.</li></ul>Minimum Qualifications<ul><li>Bachelor’s degree &amp; J.D.</li><li>Admitted to New York and/or Florida Bar, or eligibility to do so</li><li>4+ years of relevant legal experience&nbsp;</li><li>Demonstrated ability to draft and negotiate complex commercial agreements with minimal supervision</li></ul>Preferred Qualifications<ul><li>Ability to communicate complex issues clearly and persuasively, in both written and oral format&nbsp;</li><li>Excellent collaboration, interpersonal and teamwork skills; ability to build relationships and partner with others to drive results&nbsp;</li><li>Capacity to be agile and pivot appropriately when presented with new information or evolving circumstances&nbsp;</li><li>Ability to understand and integrate details of business operational environment in providing legal/policy advice</li><li>Ability to interact effectively at all levels of the organization and with external constituencies, and to drive consensus and exert influence in a cross-functional environment</li><li>Experience in the merchant acquiring or payment processing industry</li><li>Strong analytical and problem-solving skills</li><li>Self-motivated, high level of personal energy and commitment&nbsp;</li><li>Strong leadership skills and strong customer focus</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Manager & Counsel

<h4>You Lead the Way. We’ve Got Your Back.</h4>With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.American Express’ Global Advertising &amp; Brand Management (GABM) team is responsible for creating marketplace demand and driving commerce for American Express through differentiated and innovative branding, marketing and experiences.The objective of the GABM Control Management Operational Risk (OR) Advisory team is to provide specialized and strategic risk advisory specific to product and service areas.GABM Control Management is looking for a Sr. Analyst of Operational Risk (OR) Advisory focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies. The Sr. Analyst, GABM Control Management OR Advisory will:<ul><li>Assist in providing strategic risk advisory support for specific product / service areas&nbsp;</li><li>Assist in compiling best practices and learnings from historical product launches and change management initiatives, and support leveraging compiled best practices to inform risk identification throughout the new product lifecycle</li><li>Assist in day-to-day activities to assess the needs of BU and functional leaders to ensure sufficient understanding of Operational Risk Management (ORM) and controls (e.g., annual knowledge assessments and refresher trainings)</li><li>Support day-to-day activities required to coordinate with product development and service delivery teams to embed operational risk management considerations into the product lifecycle and service operations ongoing</li></ul><h4>Required Qualifications: </h4><ul><li>2+ years of experience in operational risk management (e.g., within Risk and/or Internal Audit function) and understanding critical operational risk management lifecycle activities</li><li>Project management, communication, and interpersonal skills</li><li>Experience in process governance, establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Sound analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively&nbsp;</li></ul><h4>Preferred Qualifications</h4><ul><li>Bachelor's Degree in Finance, Business, Risk&nbsp;Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in at least one of the following:&nbsp;</li></ul><ul><li><ul><li>Assisting in day-to-day activities to assess the needs of business unit leaders to ensure sufficient understanding of Operational Risk Management and controls</li><li>Assisting compiling and sharing best practices and learnings from historical product launches and change management initiatives</li><li>Supporting day-to-day activities for coordination with product development and service delivery teams to embed operational risk considerations into the product lifecycle and service operations</li></ul></li></ul>ORMCMSalary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Analyst - Control Management, Product/Service Risk Advisory

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. The U.S. Consumer Services and Enterprise Digital &amp; Data Technology Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.<h4>Responsibilities</h4><ul><li>Drive delivery within a fast-paced agile environment. </li><li>Work with highly talented engineers to build and deliver the roadmap to bring the customer experiences to life.</li><li>A clear articulation and understanding of the architecture.</li><li>Work with product development closely to understand the product and customer needs; and enable the product and customer vision for the company.</li><li>Engage in hands-on design and ensure alignment of strategy, architecture, tools/methods with software engineers and architects to execute product roadmaps.</li><li>Collaborate with a wide variety of stakeholders within business and technology teams to drive change required to execute product roadmaps.</li><li>Collaborate within and across business units to prioritize, plan, and execute the development schedule for major product releases.</li><li>Remove Blockers raised by the teams and from external teams/stakeholders.</li><li>Workspace maintenance (Jira). </li><li>Define and maintain release plans, milestones and constant communication in case of changes.</li><li>Track Progress at a domain level.</li><li>Sprint (or cycle) Planning and closures (Ensuring tasks are closed, making sure PO accepts, marking user stories as released).</li></ul><h4>Qualifications:</h4><ul><li>Solid experience building and leading development.</li><li>Experience building out consumer-facing digital experiences and platforms high performance, availability, and high scalability.</li><li>Extensive hands-on experience building and managing the development of complex, large scale applications and products that require a deep understanding of application logic and dependencies. </li><li>Experience with Agile, Scrum or other rapid application development methodologies is required. University Degree in Computer Science, or Engineering-related field required.</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Technical Program Manager - Web Engineering

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold ourcompany valuesand powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us a crucial part of our customer servicing.&nbsp;&nbsp;Here, you can work alongside dedicated engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve ambitious problems.&nbsp;&nbsp;American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp;&nbsp;And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp;&nbsp;Find your place in technology of #TeamAmex.Global Servicing Group Technology (GSGT) team is seeking a Product Delivery and Integration Director to lead multiple application teams within GSGT. As the Director of the PD&amp;I team, you will lead a collaborative, diverse, and inclusive team of Agile Champions, Release Train Engineers, and Technical Program Managers. Drive alignment and execution of strategic initiatives across the organization. You and your team will work closely with Product and Engineering teams across the GSGT portfolio to deliver end-to-end program management activities in alignment with business objectives, strategic vision, and roadmap.&nbsp;We look primarily for people who are passionate about solving business problems through innovation and engineering practices. You will be required to apply your depth of knowledge and expertise to all aspects of program management and partner continuously with our many collaborators daily to stay focused on common goals. We accept a culture of experimentation and constantly strive for improvement and learning. We welcome varied view points and people who are not afraid to challenge assumptions.&nbsp;Key Responsibilities&nbsp;<ul><li>Partners and collaborates with Product Management, Technology Leaders, andteams to understand the intended outcome of the program, manage delivery, andcommunicate progress delivery.</li><li>Translates key business goals and enables coordination of Product Management and technology leaders and teams to drive alignment of activities to achievedesired outcomes.</li><li>Coordinates and reviews portfolio’s end to end delivery plans.</li><li>Supports and guides the development process, collaborating optimally acrossmultiple cross-functional teams to skillfully complete deliverables in a timelymanner.</li><li>Dedicatedly anticipates any risks and issues during the delivery of the portfolio plan and ensure that appropriate mitigation actions are undertaken.</li><li>Facilitates the engagement of end-to-end delivery and/or support teams, negotiating where vital to resolve any resourcing conflicts that may arisedue to availability or skill.</li><li>Promotes continuous improvement in Technology delivery processesto drive overall improvements.</li><li>Actively engages in resourcing processes to ensure organization agility.</li><li>Ensures adherence of portfolio (or Platform) supported relevant compliance requirements.</li><li>Works with the Service Delivery/Technology Operations to ensure quality and performance&nbsp;of program supported to achieve intended outcome.&nbsp;</li></ul>Technical Skills<ul><li>Overarching understanding the technical platforms and architectural integrations.</li><li>An understanding of technical integration to ensure alignment of technical&nbsp;solutions across platforms and risk mitigation.&nbsp;</li></ul>Leadership and Coaching<ul><li>Champion of Lean-Agile practices and approaches by encouraging and supporting enterprise Agile maturity progression.</li><li>Builds and develops high performing teams.</li><li>Encourages diversity of thought and demonstrates an open approach.</li><li>Cultivates a culture of trust and leadership in others.</li><li>Champions a learning culture to drive continuous improvements and standardization.</li><li>Respectfully and purposefully challenges the status quo.</li><li>Ensures collaboration and quality practices between Leaders, Agile teams, and Product&nbsp;teams.</li><li>Provides support and guidance to teams in the technical infrastructure processes.</li><li>Influence with or without authority through effective change and leadership management.&nbsp;</li></ul>Communications<ul><li>Create and deliver executive-level and partner communications, elevating the product teams unified messages to drive decisions and accelerate decision making.</li><li>Collaborates with cross-functional senior leaders to plan and define the approach to communications and summary materials covering diverse topics including operations, delivery, finance, and business.</li><li>Oversees the process and materials to share out roadmaps on a regular cadence to ensure collaborator alignment and awareness.&nbsp;</li></ul>Process Improvements<ul><li>Collaborates with senior leaders (both internal and external to GSGT) to recommend and implement process improvements to drive operational efficiency and effectiveness.</li><li>Reviews and presents materials to senior leaders on recommendations to tackle overly sophisticated portfolio challenges, using relationships and subject matter expertise for the GSGT portfolios.&nbsp;</li></ul>People &amp; Culture<ul><li>Collaborates with senior leaders to develop educational strategies across partner groups to provide effective knowledge sharing and ensures alignment of learning to annual and long-term organizational goals and priorities.&nbsp;</li><li>Influence others, often without direct authority, persuading with compelling data, facts, and conclusions.</li><li>Lead diverse, inclusive, and geographically dispersed teams, inspiring employee engagement, retention, progression, and performance management.</li><li>Develop collaboration and clarity between product, engineering, lines of business, and enterprise teams.</li><li>Establishes the strategic approach for the management and monitoring of the portfolio based on broad functional goals</li></ul>Qualifications/Skills<ul><li>5+ years in a Technology PD&amp;I (Product Delivery &amp; Integration) leadership role, with strong experience in leading large Technology programs.</li><li>Bachelor’s Degree or equivalent experience in related field required, advanced degree preferred.</li><li>Proven record of accomplishment of leading multiple portfolios/programs/projects at a time with a demonstrated skill and maturity of integrating software and end to end delivery across the Enterprise.</li><li>Strong experience in leading end-to-end testing across many platforms.</li><li>Demonstrated experience with system architecture, design &amp; integration as well as business knowledge in multiple subject areas.</li><li>Experience in people leadership including coaching, mentoring, and conflict resolution.</li><li>Experience and knowledge of Enterprise Platforms.</li><li>Additional Agile certifications a plus.</li><li>Excellent verbal and written communication skills and experience working with senior leaders</li><li>Agile Methodologies and Practices</li><li>Communication Management</li><li>Technical Skill and Data Visualization</li><li>Portfolio/Program Strategy, Risk Management and Strategic Planning&nbsp;</li></ul>Salary Range: $145,000.00 to $230,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

Director Prod Delivery&Integration

You Lead the Way. We’ve Got Your Back.At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible - and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.We are focused on providing the best customer experience everyday through a differentiated set of products and services. With our mix of assets like rewards, benefits, members only perks, we are re-imagining how commerce and experiences converge in a more modern, digital and connected world.As part of the Global Merchant &amp; Network Services group (GMNS) the Network &amp; Acquirer Solutions (NAS) team is at the core of American Express, uniquely positioned to service every business unit and customer across the Enterprise. Each year, we power billions of transactions through our global payments network, serving our Issuing and Acquiring businesses in more than 170 markets worldwide. We are driving a strategic, multi-year transformation to modernize our Acquirer solutions to build innovative products, services, and capabilities that will anticipate our merchant and acquiring partner’s needs.Reporting to the Director of Acquirer Platform Transformation (APT) – Product Management, this newly created role the Associate, Acquirer Product Management (APT), will have the exciting opportunity to be part of a key strategic priority for the GMNS business. This team is responsible for evolving the strategic agenda focused on how we are modernizing and transforming our Acquiring products and processes globally. This includes setting the strategy, defining future use cases, ensuring our current roadmap enables the business for the future, and identifying opportunities to provide differentiated value to our Merchants and Partners.As a key member of this team, your responsibilities will include:<ul><li>Assist in defining products and services that provide value and a seamless customer experience </li><li>Continually refine prioritization to maintain product roadmaps including sustaining a backlog of features.</li><li>Partner with Product Delivery teams to design, validate, and execute new solutions while ensuring roadmap execution.</li><li>Collaborates with stakeholders and deliver teams to define trackable success metrics to enable analytic-driven decision-making</li><li>Support market readiness of product releases including preparation and deployment of documentation and training to ensure successful adoption.</li></ul>The successful candidate will have the following:<ul><li>Intellectual curiosity: High intellectual curiosity, with excellent creative and critical thinking and problem-solving skills and ability to deal with ambiguous or undefined problems.</li><li>Highly collaborative: Ability to collaborate and build strong relationships with internal and external stakeholders to influence, inspire and deliver value beyond traditional means.</li><li>Great attitude: High energy, an optimistic attitude, eagerness to learn, high level of accountability and a good sense of humor.</li><li>Experience: Background in Product Management and an understanding of the payments industry, preferably including merchant acquisitions; 2+ years of experience in Product Management and/or Product Development preferred.</li><li>Education:Bachelor's degree required; Bachelor's (or comparable experience) in Business, Economics or Marketing is highly preferred.</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

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